Speak with Tech Sergeant Reyes at the Camp Forlorn Hope command center to begin this quest. You are asked to deliver several radio security upgrade codes by speaking to the Communications Officer at each of the Ranger stations. (If the Officer in charge was killed in any way, interact with the Ham Radio to deliver the code.)
After you're finished, you're sent back out to several stations to double-check the intel reports. Speak to Ranger Pason at station Delta, Ranger Kudlow at station Foxtrot and Ranger Lineholm at station Alpha. If you have them, walk out of the tent and then back in, and speak to Reyes. After her suspicions have been justified, go to Camp Golf and confront Chief Hanlon about it. He can be found on the balcony above the entrance to the House Resort during the day.
If you decide to turn him in, he commits suicide with his revolver. He drops his Ranger Sequoia revolver (which can also be stolen), and you'll gain 500 XP.
Quest completed on PC and Xbox 360 by waiting outside the now-locked Hanlon office door for about one to two minutes.
If you let Hanlon continue his plan without informing the NCR, he walks off and you get 500XP.
If you have killed Caesar or discovered his illness, you can convince Hanlon to come back to his senses and cease falsifying the reports, and you get 500XP.
If a non-player character capable of receiving the upgraded codes is dead, the player can manually upgrade the stations by interacting with the ham radio. This contingency is there in case the station is wiped out by wandering creatures (such as Foxtrot, and its cazador problem) or the player. This does not include Charlie, however, because the radio will have been destroyed by the Legion.
Hanlon will not discuss quest matters unless he is outside on the balcony.
If Hanlon kills himself, he drops his Ranger Sequoia revolver, a rare weapon that uses the .45-70 Gov't ammunition. The revolver will be in perfect condition. To obtain the weapon, drag it to an unoccupied room or run in and grab it before the Ranger enters to investigate the gunshot. Alternatively, nudge the intruding Ranger out of the room and close the door before grabbing the weapon. Finally, if you have a Stealth Boy, you can use it and enter the room and take the weapon.
The unmarked quest Andy and Charlie, which you get from Ranger Andy in Novac, also requires you to check out Ranger Station Charlie. You can effectively combine these two quests.
If you are playing in favor of Caesar's Legion, you still can complete this quest and We Are Legion (which requires killing all senior officers in Forlorn Hope, one of them being Sergeant Reyes). To be able to do this, upgrade the ranger stations and double-check the intel reports, then kill all the officers and, at the same time, talk with chief Hanlon, which will successfully complete this quest.
If you return to Reyes, she'll ask you what Chief Hanlon had to say about the bogus reports. There are various replies available depending on your choices during this quest, but your reply doesn't really matter; she'll accept your version of the events without any repercussions.
Deliver the radio security upgrade codes to each of the Ranger Stations.
Return to Sergeant Reyes and let her know the radio security upgrade is complete.
Find out what else Sergeant Reyes needs you to do.
Confirm Sergeant Reyes' suspicions about the reports from Camp Golf.
Tell Sergeant Reyes that her suspicions about misinformation being fed to the NCR was correct.
Inform Chief Hanlon what you and Sergeant Reyes discovered.
Speak to Chief Hanlon in his office.
ps3 Your companions can disappear when you leave the balcony. It's best to make them wait outside the resort before going in. When they disappear, going back outside, or leaving the building, can make them return after waiting 30 seconds (they just pop out of nowhere). In some cases you may have to dismiss them since they become "stuck" in front of the balcony.
xbox360ps3 It is possible for Hanlon to become glitched so that he remains stationary and never goes out to the balcony. He will not enter dialogue with the character and the quest cannot be completed. Sleeping, waiting and fast traveling are all unable to fix his lack of movement. Walking into him as if your trying to push him MAY work as it worked for some in this situation, but if not... Loading a save prior to entering the building can fix this. Also, you can, after realizing he is glitched, exit the building, then wait out in front (real-time waiting) until he comes out on the porch, then re-enter the building and proceed to the porch. You can also try pick-pocketing and being detected, this may make him walk off and resume his normal routine, or it might not work at all.
xbox360 If the player crosses the threshold that closes and locks Hanlon's door before the objective of finding a Ranger to arrest him finishes displaying, Hanlon's radio announcement fails to play. The gunshot still occurs and the quest is completed, though. Also the Holotape you receive may not play, or will let you play once and quit working.
ps3 Sometimes he will get stuck in a mass crowd of other NCR members. A way to fix this is to use a silenced weapon (or melee) to 'sneak kill' all of the NCR soldiers that are in Hanlon's general vicinity. Almost immediately after this he will begin to move once more.
xbox360pc Depending on side quests completed by the Courier, Ranger Station Charlie may or may not have been raided and its inhabitants murdered. While speaking with Tech Sergeant Reyes, after turning in the first part of the quest, the Courier has the option to ask about other Ranger Stations experiencing strange occurrences. She will say that Ranger Station Charlie has recently been reporting an over-shipment of medical supplies even if the Courier has reported to her that the Station's inhabitants are dead. (This may have something to do with how Ranger Station Bravo has received many ammunition resupplies, yet is not as well stocked in water/med supplies)
xbox360pc When receiving the second part of the quest, Reyes will tell the Courier that one Ranger Station is reporting attacks from super mutants and another is reporting being attacked by the Great Khans' "trained deathclaws". When the quest updates in the Courier's Pip-Boy, a quest objective is to investigate the reports from Camp Golf, even though these reports were not mentioned in the quest dialogue.
Note that this objective is marked as complete once the last report from the ranger stations are received; Hanlon does have dialogue regarding seeking out the ranger stations to confirm the reports, saying something about how "sometimes things get twisted"; this may be an attempt to throw you off his trail, though it is odd this dialogue can take place even after it is made apparent that Hanlon is to blame.
xbox360pc Due to a scripting error, if you convince the chief to stop falsifying records, you will get the ending where you agreed to keep his secret safe.
xbox360pcps3 There is currently a bug where Hanlon does not commit suicide after you tell him you will turn him in. Even after waiting, the quest does not advance. He just sits in his office behind a locked door.
pc This script error can be partially remedied with the console command setstage 14f3b1 100 This will at least set the quest to completed and Hanlon will just wander off to his room. This glitch can sometimes be fixed by walking outside through the main entrance and walking back in, at that point you should hear a gunshot.
pc If you still want to get the Ranger Sequoia you can do the following: First you set the console command setstage 14f3b1 100. Use the no clip command (tcl) to enter to the office. You can find a place near the cabinets to hide yourself. Wait until you are HIDDEN; enter V.A.T.S. mode and shoot him in the head. He should die with one shot. Don't make any moves, and wait until the NCR troops outside are not hostile anymore. This could take a while, and sometimes does not work; in that case, try again. Once the NCR returns to a non-hostile state, you search for the weapon on Hanlon's body. DON'T TAKE ANYTHING ELSE, JUST THE WEAPON, otherwise the NCR will turn hostile again. Sometimes this doesn't work. Once Hanlon's office is closed, you must do this instantly; if you go outside and then go back the NCR might never turn non-hostile while you are there. This video may be of some assistance.
xbox360 Clearing the system cache (thus removing the patches) helps this particular bug. Walking out of and back into the building may still be required, but at least this way you CAN finish the quest in this fashion.
xbox360 There is an alternative to clearing the cache. If you have some on you, throw some dynamite at the door of his office and take cover. The explosion should hurt him and all the rangers will think he shot himself. There will be no gun shot but you can still see his dead body. This does not affect your karma or your reputation if you made sure the rangers were out of the way.Be patient as this may take a few sticks of dynamite. note: C-4 in his office prior to locking the door and detonating it in his office will lead to you killing him rather than suicide.
xbox360 Another possible solution is to walk out of the building and back in, then reload the autosave for the resort. This should cause Hanlon's announcement to continue. This may have to be done several times for the whole announcement to play out. If the door to Hanlon's office is still locked after the quest completed notification is received, fast travel away and wait 72 hours. Upon returning, the door should be unlocked. Hanlon's corpse may be gone but a Ranger Sequoia at fully repaired condition should be on the floor.
pc When Chief Hanlon makes a speech over the microphone before his suicide, each line is said twice. This does not change the ending of the quest.
ps3 If you level up after you complete the quest the game will freeze, after this if you wait 20 to 30 seconds it should go back to normal.
xbox360 After you confront him, the game may glitch and he will remain sitting in his office however his door will never "automatically" lock and he will not speak on the intercom no matter how far away you move from the office. This can be fixed by reloading a save before you confront him.
xbox360 When locked inside his office, Hanlon will sometimes stop performing his speech and as a result never shoot himself in the head, leaving the Quest marked as incomplete and his Ranger Seqouia Impossible to obtain. This can sometimes be fixed by reloading a current save, or turning off your radio while Chief Hanlon is speaking.