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	For the song, see Heartaches by the Number.

	Fallout: New Vegas side quest Heartache by the Number
	location Mojave Outpost given by Rose of Sharon Cassidy reward 500 or 650 XP Hand of Vengeance and NCR infamy OR Calm Heart perk base id 0015da16 Related quests Birds of a Feather Tend to Your Business You Can Depend on Me

 

Heartache by the Number is a companion quest in Fallout: New Vegas.

Quick WalkthroughEdit

Detailed walkthroughEdit

Persuading CassEdit

Upon first interaction with Cass, she will direct you to the Crimson Caravan Company for work. Once there, Alice McLafferty, the company's manager, will assign you a series of jobs. One of these jobs will involve you in buying off Cass's dying caravan, called Cassidy Caravans. There are several methods in convincing her to give up her caravan:

• With a Barter skill of 50, you can choose to sweeten the deal by throwing in an extra 750 caps.
• With a Barter skill of 75, you can challenge her to a drinking contest. You will need to acquire twelve bottles of whiskey. (The dialogue will vary depending on the player's Endurance and alcohol addiction status, but the outcome is always the same: she will agree to sell.)
• With a Speech skill of 50, you can suggest that the outpost is a pretty terrible place to be trapped.
  • Cass will agree, but Ranger Jackson won't allow her to leave. You can earn Jackson's agreement by performing the job he assigns to you.
• With a Speech skill of 75, you can persuade her by telling her that she's responsible for the destruction of her caravan.

Note: These are the only possible methods of persuading her.

The mystery of the caravansEdit

After Cass is persuaded, she can be recruited as a companion. Once you talk to her (via the companion wheel), she will want to visit her caravan's wreckage site to pay her respects. Cass's caravan wreckage will have nothing left but a dead pack brahmin and some miscellaneous loot that Cass will let you have. Upon further examination, Cass will notice something suspicious and suggests visiting Griffin Wares' caravan.

The second caravan, which is found nearby a billboard at the south-west of the Horowitz Farmstead, has suffered the same fate as her caravan. Aside from the three dead pack brahmins and various scattered loot, there are three ash piles. Cass will become even more suspicious, and will want to examine Durable Dunn's caravan.

Durable Dunn's caravan, aside from the similar damage the earlier caravans sustained, has the corpses of a Van Graff thug and a Crimson Caravan guard. The picture will be clear to Cass; the Crimson Caravan Company and Silver Rush are colluding to eliminate competition for the caravan business. She wishes to kill Alice McLafferty, the Crimson Caravan manager, and Gloria Van Graff, the head merchant of the Silver Rush, for all of the damage they caused. You can intervene in Cass's rash decisions and offer a more peaceful solution, or agree and aid her in killing both of them. Attention: If this is done after the player has started, Birds of a Feather, with the Silver Rush faction, be aware there is a Silver Rush member near by. Killing him will cause the Silver Rush faction to be hostile towards the player upon returning to Freeside. When Simon begins to attack the player, the quest, Birds of a Feather, is failed.

Peaceful SolutionEdit

To come up with a more peaceful solution, you must gather evidence of the two caravans' true motives. These pieces of evidence are located in the two following locations: a safe in the Crimson Caravan main office and a safe behind a locked room in the Silver Rush.

Crimson Caravan main officeEdit

The evidence required to prove Crimson Caravan's reasons for attacking is located in a safe in the main office, next to Alice McLafferty's desk. It can be unlocked in two possible ways:

• Having a Lockpick skill of 50.
• Unlocking the safe with McLafferty's safe key. It can be acquired by pickpocketing her.

Once the incriminating note has been obtained, talk to Cass and show her the evidence.

Silver RushEdit

The evidence required to prove the Van Graffs' true motives are located in a safe behind a locked door inside the store. There are two ways to open the door:

• Unlocking it with a Lockpick skill of 75.
• Using a key to unlock it, which is carried by all of the Van Graff members (except for the crier).

The safe can also be opened in two ways:

• Unlocking it with a Lockpick skill of 75.
• Disengaging the lock by hacking the terminal near it with a Science skill of 75.

Again, once the evidence has been obtained, talk to Cass and show her the evidence.

Cass's Calm HeartEdit

Once the two pieces of evidence have been obtained, Cass will suggest taking it to Ranger Jackson. The evidence will be passed on to NCR higher-ups, determining the fate of the two companies.

The quest will end once you talk to Cass. She will receive the Calm Heart perk, which grants her an additional 50 HP. You will also receive 650 experience points.

Additional NotesEdit

• Obtaining the evidence inside the Crimson Caravan main office will be easier at night, since the office will be empty. Alice will also be sleeping, making the key easier to pickpocket.
• Jean-Baptiste Cutting, Silver Rush's second-in-command, can turn hostile after a period of time if he is in the same room as Cass.
• Even if you are spotted lockpicking the door inside the Silver Rush, the Van Graffs won't become hostile toward you, on the game of the year edition they will.
• As of patch 1.2, turning in the evidence will turn the Van Graffs permanently hostile against you.
• Lockpicking all of the required safes and doors will incur negative Karma.

Violent SolutionEdit

You can aid Cass's initial plan by helping her kill Alice McLafferty and Gloria Van Graff, by any means necessary. So long as both of the managers are dead, Cass will have fulfilled her vengeance.

Cass's Hand of VengeanceEdit

Once both targets are dead, speak to Cass to conclude the quest. Cass will earn the Hand of Vengeance perk, which gives her an additional 15% damage with guns. You will also receive 500 experience points.

NotesEdit

• It is possible to finish the quest peacefully, then kill both of the targets. Cass will end up with both of the perks. (Note that the GECK scripts appear to take away the Calm Heart perk when the Hand of Vengeance perk is granted, but it appears that companion perks are handled specially - in-game testing shows that she keeps both perks.)
• If you kill anyone of either factions after completing this quest the peaceful way, Cass will ask you why you did not keep it simple and kill them in the first place.
• It is possible to finish the quest by killing Cass and returning to the Van Graffs. However, if you're not hidden or use a stealth-based way of doing so, you will incur negative reputation with the NCR.
• If Ranger Jackson is dead when the player suggests finishing this quest peacefully by gathering evidence, Cass will decline and the player will have to do it the "old fashioned way".
• At the end of the peaceful solution Ranger Jackson warns the player not to kill McLafferty or Van Graff, or he'll "put you in chains." If the player then kills both characters and return to the Mojave Outpost, speaking to Jackson does not trigger any negative consequences.
• Killing Gloria Van Graff or Jean-Baptiste Cutting will fail the quest Birds of a Feather.
• Killing Alice McLafferty will fail the quest Pressing Matters.
• It is possible to kill the Van Graffs first by presenting Cass to them as requested, then objecting when they try to kill her. This method will still allow you to turn in the evidence from Alice McLafferty to Ranger Jackson, and complete the peaceful option.
• The easiest way of killing Gloria Van Graff and everyone else inside Silver Rush is by taking Birds of a Feather quest and letting the suicide-bomber (4th visitor) inside.
• If you have already killed Gloria, and the Van Graff family, after going in to Silver Rush with Cass and getting the evidence from the safe, when you talk to her and try to show her the evidence she will go on about doing it the old fashioned way, and the marker will lead you to Alice to kill her. If you ignore that and still report to Ranger Jackson, he will accept the evidence, and you will complete the quest peacefully gaining the Calm Heart perk. The ranger will also lead you to the quest Can You Find It in Your Heart?
• If you are working towards the peaceful solution and then either change your mind or alienate the NCR (which makes the peaceful solution unreachable), you can switch to the violent solution simply by killing either Gloria Van Graff or Alice McLafferty. You cannot make this switch through dialogue; just kill the targets to make the switch. Cass will ask you to let her know next time you want to change your mind.

Journal entriesEdit

Stage	Status	Description
5		Cass is drowning her sorrows at the Mojave Outpost. Her advice? Go Work for the Crimson Caravan.
6		Pitch in at the Crimson Caravan company if you're looking for caravan work.
7		Return to Cass and see if you can get her to part with the title for Cassidy Caravans.
8		Clear the roads for Jackson in Mojave Outpost HQ to allow Cass freedom to leave.
9		(Optional) "Remove" Jackson as an obstacle without Cass or anyone the wiser.
10		Pay your respects with Cass at her caravan's grave.
20		Investigate the wreckage of the Griffin Wares caravan with Cass.
30		Track down Durable Dunn's missing caravan with Cass.
40		Investigate the Crimson Caravan for reasons behind the attack.
50		Investigate the Silver Rush in Freeside for evidence on the Van Graffs' guilt.
60		Take the evidence of the Caravan attacks to Jackson at the Mojave Outpost.
70	Quest finished	Evidence passed to NCR.
80		Find Alice McLafferty at the Crimson Caravan Camp and "settle accounts."
90		Find Gloria Van Graff at the Silver Rush in Freeside and make that bitch eat her hair.
100	Quest finished	Accounts settled.

Related questsEdit

• Birds of a Feather
• You Can Depend on Me
• Can You Find it in Your Heart?

Behind the scenesEdit

This is one of many quests that are named after songs that can be heard on the radio, in this case the Guy Mitchell song Heartaches by the Number, which is broadcasted in-game on Radio New Vegas and also Mojave Music Radio.

BugsEdit

• xbox360 pc Sometimes the quest can stall after you get Cass to sell her caravan. Aside from the next step being not viewable, the quest arrow will not appear. ^[verified]
  • Recruiting Cass will fix the problem.
• xbox360 ps3 If the player completes "Can You Find it in Your Heart?" and starts You Can Depend on Me before talking to Cass, when the player talks Cass, this quest will begin abruptly with the messages "Clear the roads for Jackson..." and "(Optional) 'Remove' Jackson as an obstacle..." completed, preventing the next step from appearing. ^[verified]
  • To fix this, continue the quest, get her to sell her caravan, and recruit her as a follower.
• xbox360 ps3 After taking Cass to any caravan wreckage or other location that triggers a conversation, she may stop following the player and become passive. ^[verified]
• xbox360 When attempting to get the evidence at Silver Rush, the terminal attached to the safe might not activate. ^[verified]
• xbox360 ps3 pc When traveling from the east gate of Crimson Caravan Company to Durable Dunn's sacked caravan, the quest marker may lead the player through Isaac's house. ^[verified]
• xbox360 Despite being dismissed, Cass may appear in the Crimson Caravan main office when the player enters and kills McLafferty. ^[verified]
• xbox360 pc ps3 After getting the evidence at the Silver Rush, it may not say that you have completed the objective. However, you can still give the evidence to Ranger Jackson in the Mojave outpost and complete the quest that way. ^[verified]
• xbox360 pc The quest may halt after turning the evidence into Jackson. The quest doesn't get completed, and Cass doesn't get the perk. ^[verified]
• xbox360 pc Telling Cass to wait outside and then collecting the evidence from the Silver Rush causes Cass to disappear from her spot. She will still be shown on the world map, but not on the local map. ^[verified]
  • To fix this, go to one of the companion dismissal terminals and use it to dismiss Cass. She will then be automatically sent back to the Mojave Outpost, where you can re-hire her.
    • Cass may be found inside the Silver Rush if the courier hasn't completed Birds of a Feather. When Gloria Van Graff tells the courier to speak to Jean-baptiste he can be found in a back room with her and can also be stealth killed without alerting the rest of the room.
• xbox360 Cass can be knocked unconscious while fighting the Van Graffs inside their building. After killing them, Cass will not activate the conversation complaining the player has changed their mind. ^[verified]
• xbox360 The quest can be stuck if you finish There Stands the Grass first and side with Keely about deleting the data. There will only be one dialogue option (saying "Goodbye"). ^[verified]
• ps3 The quest can be stuck if you finish There Stands the Grass first and side with Keely about deleting the data. There will only be the first set of dialogue options when you talk to Cass, disabling you from picking the other dialogue options. ^[verified]
• ps3 xbox360 If the player kills Alice McLafferty and the Van Graffs before ever meeting Cass, Cass will initiate conversation as if you have talked to her before, recruiting her as a companion and giving her both of the perks. However, she will be unable to physically follow the player. Cassidy will be listed as a follower, but upon speaking to her again, she will speak to the player as if they have never met. Even though Ranger Jackson's quest is initiated (and completed), she will still not follow you. ^[verified]
• pc After completing Oh My Papa by convincing the Great Khans to leave the Mojave, entering the Crimson Caravan main office at night will cause the Great Khans to attack the people inside, but will not be hostile to the player. ^[verified]
• ps3 completing the quest by killing the Van Graffs seems to cause the energy weapons to not show up in Vendortron's inventory if you have Gun Runners' Arsenal installed. Removing the add-on, killing Gloria Van Graff, then re-installing should fix this issue. ^[verified]
• pc xbox360 ps3 It is possible that, after choosing to complete the quest peacefully, the Van Graffs will become hostile towards you and attempt to kill you should you approach or enter the Silver Rush. ^[verified]